Merchgirls Privacy Policy
Effective Date: 1/1/2015
Merchgirls ("we," "us," or "our") respects the privacy of our customers, suppliers, and employees. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you interact with us through our website, https://www.merchgirls.com.au, mobile applications, social media, and other online services. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Collection of Information
We collect personal information that you voluntarily provide to us. This may include:
Personal Identification Information: Name, email address, phone number, postal address.
Payment Information: Credit card details and billing address, processed via secure payment gateways.
Order Information: Details about the products you purchase and your customisation preferences.
Communication Records: Feedback and communication preferences when you contact our customer service team.
2. Use of Your Information
The information we collect may be used for the following purposes:
To process and fulfil your orders and manage your account.
To communicate with you about your orders, purchases, returns, services, and promotional offers.
To improve and personalise your experience on our platforms.
To comply with legal obligations and resolve disputes.
3. Disclosure of Information
We may share your information with:
Service Providers: Third-party companies that perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
Legal Requirements: Law enforcement, government requests, or other judicial processes, as required or permitted by law.
4. Data Security
We strive to use reasonable organisational, technical, and administrative measures to protect personal information within our organisation. However, no data transmission or storage system can be guaranteed to be 100% secure.
5. International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.
6. Your Privacy Rights
You have the right to access, correct, update, or request deletion of your personal information. You can also object to processing of your personal information, ask us to restrict processing of your information, or request portability of your information. To exercise these rights, contact us at [insert contact information].
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@merchgirls.com.au
Phone: +61 3 8618 6980
Website: https://www.merchgirls.com.au/
Postal Address: MERCHGIRLS HQ 17 William St, Balaclava VIC 3183, Australia
